Travel Agent Support

Travel Agent Commission Inquiries

  • Submit an online inquiry
  • Email us directly at TACSCustomerService@dell.com
  • Call a Hilton representative at 1-800-873-1215 between 7:00 a.m. and 4:00 p.m. EST, Monday-Friday. (Outside the U.S.A., dial 1-703-480-6916.)
  • Fax your inquiry to 1-703-480-6917

GDS-related Inquiries

Call 1-800-626-6700, option 1 or send an email to: tahelpdesk@hilton.com

Questions regarding Unlimited Budget®

Call 1-888-469-3733 or visit www.unlimitedbudget.com

General Inquiries, Comments, or Assistance with Reservations made online at HiltonTravelAgent.com

eMail us or call our Internet Reservations desk at 1-800-774-1500, from within the U.S.A. and Canada. Callers outside the U.S.A. may dial 00-1-800-774-1500 (your call will be charged at international direct dial rates).

Meeting and Group Planning Assistance

Call Hilton Direct at 1-800-321-3232 from within the U.S.A. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office.

Leisure/Tour Group Assistance

For Leisure Group Requests and tour series of 10 or more rooms, email our National Sales team at Leisure.Desk@hilton.com or call 800-426-1982.

For Questions regarding "Our Best Rates. Guaranteed."

File an online Claim Form.
To follow up on a previously-submitted claim, please call 1-800-HILTONS (1-800-445-8667) and ask for Guest Assistance, or eMail us for more information.

For inquiries regarding our Hilton HHonors Frequent Guest Program

Call 1-800-548-8690 from inside the U.S.A. and Canada, or contact your regional HHonors Customer Service Center.

For general travel agent support not covered above, send an email to: tahelpdesk@hilton.com or, from the U.S. and Canada call 800-626-6700. From outside the U.S. call: 44 (0) 84 5722 0055.

UK Travel Agencies

For information on the Self-Billing Agreement click here.